Terms and Conditions

Our Address:

Lönnrotinkatu 13, 00120 Helsinki, Finland

Legal Agreement and Binding Nature

These Terms and Conditions constitute a legally binding agreement between you and Product School Finland regarding your use of our educational platform and services. By accessing our website, enrolling in courses, or utilizing any of our educational resources, you acknowledge that you have read, understood, and agree to be bound by all provisions contained herein.

Agreement Scope

  • • All educational services and course offerings
  • • Website usage and platform access
  • • Student-instructor interactions and communications
  • • Payment processing and refund policies

Legal Recognition

  • • Governed by Finnish and European Union law
  • • Enforceable contract with mutual obligations
  • • Digital acceptance equivalent to written signature
  • • Updates communicated with appropriate notice

User Obligations and Responsibilities

1. Legal Compliance and Conduct Requirements

Professional Standards

As a student of product management education, you must maintain professional conduct that reflects positively on the learning community and respects the educational environment we provide.

  • • Treat instructors, staff, and fellow students with respect and courtesy
  • • Participate constructively in discussions and collaborative learning activities
  • • Submit original work and properly attribute any external sources or references
  • • Honor commitments made during group projects and peer learning exercises
  • • Maintain confidentiality when case studies involve real companies or sensitive information

Academic Integrity

Our educational programs rely on authentic learning experiences. You are expected to engage honestly with course materials and assessments.

  • • Complete assignments independently unless collaboration is specifically encouraged
  • • Provide honest self-assessments and peer evaluations when requested
  • • Report suspected violations of academic integrity to course instructors
  • • Use course materials and resources only for legitimate educational purposes
  • • Acknowledge the work and ideas of others through proper citation practices

Technology and Platform Responsibilities

Your use of our digital learning platform requires responsible behavior that ensures optimal learning conditions for all participants.

  • • Maintain secure login credentials and protect your account from unauthorized access
  • • Use platform features as intended and report technical issues promptly
  • • Respect bandwidth limitations during live sessions and video conferences
  • • Ensure stable internet connectivity for virtual classroom participation
  • • Keep software and browsers updated for optimal platform compatibility

2. Prohibited Activities and Behaviors

Content and Communication Violations

  • • Sharing copyrighted course materials outside the platform
  • • Recording lectures or sessions without explicit permission
  • • Posting inappropriate, offensive, or discriminatory content
  • • Engaging in harassment or bullying of any community member
  • • Distributing spam, promotional material, or commercial solicitations

Platform and System Abuse

  • • Attempting to hack, breach, or compromise platform security
  • • Creating multiple accounts or impersonating other users
  • • Interfering with other students' access to educational resources
  • • Using automated tools or bots to access course content
  • • Circumventing access controls or enrollment requirements

3. Content Guidelines and Restrictions

Original Work Requirements

All assignments, projects, and contributions must represent your own work and understanding. When building upon existing ideas or frameworks, provide proper attribution and demonstrate your own analysis and insights.

Collaborative Learning Standards

When participating in group projects or peer discussions, contribute meaningfully while respecting diverse perspectives. Share constructive feedback and support fellow learners' educational growth.

4. Age Restrictions and Requirements

Minimum Age

18 years or older required for independent enrollment

Guardian Consent

Required for participants under 18 years of age

Identity Verification

May be required for certification programs

Liability and Warranties

Disclaimer of Warranties

Product School provides educational services on an "as is" and "as available" basis. While we strive to deliver high-quality product management education, we make no warranties or guarantees regarding specific career outcomes, employment prospects, or professional advancement results.

Educational Services

  • • Course content accuracy and completeness
  • • Platform availability and technical performance
  • • Instructor expertise and teaching quality
  • • Career advancement or employment guarantees

Third-Party Content

  • • Guest speaker presentations and materials
  • • External resources and reference materials
  • • Case studies from partner organizations
  • • Links to external websites and resources

Limitation of Liability

Direct Damages

Our liability for direct damages arising from educational services is limited to the amount paid for the specific course or service that gave rise to the claim, not to exceed €5,000 in any single incident.

Consequential Damages Exclusion

Under no circumstances shall Product School be liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, career opportunities, or business interruption.

Force Majeure Provisions

We shall not be liable for any delay or failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, pandemic restrictions, or technical infrastructure failures.

Legal Information and Dispute Resolution

Governing Law and Jurisdiction

Applicable Law

  • • Finnish national legislation
  • • European Union directives and regulations
  • • Consumer protection laws of Finland
  • • Educational services regulations

Jurisdiction

  • • Helsinki District Court for local matters
  • • Finnish courts for national disputes
  • • EU jurisdiction for cross-border issues
  • • Alternative dispute resolution preference

Dispute Resolution Procedures

Step 1

Direct Communication

Contact our student support team to resolve issues informally through dialogue and mutual understanding.

Step 2

Formal Mediation

Engage with professional mediators through Finnish Consumer Disputes Board for neutral resolution assistance.

Step 3

Legal Proceedings

Pursue resolution through appropriate Finnish courts with jurisdiction over educational service disputes.

Severability and Terms Modification

Severability Clause

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

  • • Invalid clauses do not affect entire agreement
  • • Replacement terms reflect original intent
  • • Partial invalidity does not void contract

Modification Policy

These terms may be updated to reflect changes in law, educational practices, or service offerings.

  • • 30 days advance notice for material changes
  • • Email notification to enrolled students
  • • Website posting of updated terms

Document Version: 2.1 | Last Updated: September 18, 2025 | Next Review: March 2026